What services does your travel agency offer? Our home-based travel agency specializes in personalized travel planning, including booking flights, accommodations, car rentals, and creating customized itineraries. We also offer assistance with tours/excursions, concert/live show tickets, and NCAA or professional sporting event tickets.
How do I get started planning my trip? To get started, simply complete Travel Quote Intake Form. We’ll schedule a consultation to discuss your travel preferences, budget, and any special requests. From there, we’ll craft a personalized itinerary tailored to your needs.
What destinations do you cover? We offer travel planning services for destinations worldwide. Whether you’re planning a domestic getaway or an international adventure, we can help you find the best options for your travel needs.
Are your services free? We offer a range of services, some of which are complimentary, while others may involve a service fee. We will discuss any potential fees with you upfront and ensure transparency throughout the planning process.
Can you help with last-minute travel plans? Yes, we can assist with last-minute travel plans, but availability may be limited. Contact us as soon as possible, and we’ll do our best to accommodate your needs.
Do you offer travel insurance? Yes, we can assist with travel insurance options to ensure you’re covered for any unforeseen events. We’ll help you choose a policy that fits your travel plans and offers the protection you need
How do I make changes to my travel plans once they are booked? If you need to make changes to your travel plans, contact us as soon as possible. We’ll work with airlines, hotels, and other service providers to modify your reservations. Please note that changes may be subject to additional fees and availability.
What is your cancellation policy? Our cancellation policy varies depending on the service providers involved. We will inform you of their specific policies when making reservations. Generally, cancellations may incur fees, and it’s important to review the terms and conditions of each booking.
Do you offer group travel planning? Yes, we actually specialize in planning travel for groups of various sizes! Whether it’s for a family reunion, corporate retreat, or any other group event, we’ll help coordinate the details to ensure a smooth and enjoyable experience.
How do you ensure the safety and comfort of travelers? We carefully select trusted travel partners and provide recommendations based on safety, comfort, and reliability. We also stay updated on travel advisories and health guidelines to ensure you have the most current information for a safe trip.
What if I encounter issues during my trip? If you encounter any issues during your trip, contact us immediately. We’re here to assist you with resolving problems and ensuring that your travel experience remains as smooth as possible.
Can you help with special requests or accommodations? Yes, we can accommodate special requests such as dietary needs, accessibility requirements, and other personalized preferences. Let us know your specific needs, and we’ll make the necessary arrangements.
How do you handle sensitive information? We prioritize your privacy and handle all personal information with the utmost confidentiality. Your data is stored securely and used solely for the purpose of planning and booking your travel arrangements.
Do you offer travel planning for destination weddings or honeymoons? Yes, we have direct contact with dedicated wedding/honeymoon specialists at every major destination venue in the industry. We can assist with every aspect, from finding the perfect location to coordinating accommodations and activities for a memorable experience.
How can I contact you for further inquiries? You can contact us via phone at (323) 595-1152 or email us at sstokes@snsgrpsrv.com. Feel free to reach out with any questions or to schedule a consultation. We look forward to helping you plan your next adventure!
400 Continental Blvd, 6th Floor
El Segundo, CA 90245
323.595.1152
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